Returns & Exchanges
At Benchmark, we stand by the quality of our performance gear and offer a 30-day return window for all unused items in their original packaging. We want to ensure you have the perfect fit for your next ride or run, so we've made our exchange process fast and seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box with all tags attached, ensuring the gear is clean and in resalable condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it to the outside of your package.
Drop Off & Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing